1. Introduction
Welcome to NeoQuest. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website.
2. Information We Collect
We collect information to provide and improve our services, communicate with you, and enhance your experience. The types of information we collect include:
- Personal Data: Information you provide directly to us, such as your name, email address, phone number, postal address, job title, and company name. This information is collected when you register for an account, subscribe to our newsletter, or contact us.
- Usage Data: Information about your interaction with our website, including IP address, browser type, operating system, pages visited, time spent on each page, and referring URL. We collect this data automatically using cookies, server logs, and similar technologies.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, understand website usage, and personalize content. You can control cookie settings through your browser preferences.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: Processing your requests, managing your account, and delivering the services you’ve signed up for.
- To Communicate with You: Sending you updates, newsletters, marketing communications, and responding to your inquiries.
- To Improve Our Website: Analyzing how users interact with our site to enhance its functionality, usability, and security.
- To Personalize Your Experience: Tailoring content, recommendations, and advertising to your interests.
- To Comply with Legal Obligations: Ensuring compliance with applicable laws, regulations, and legal processes.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share your information with third parties in the following circumstances:
- Service Providers: We may engage trusted third-party companies to perform functions on our behalf, such as hosting, data analysis, email delivery, customer service, and marketing assistance. These service providers have access to your personal data only to perform specific tasks and are obligated to protect your information.
- Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid request from a law enforcement agency, government authority, or legal process.
5. Data Security
We implement a variety of security measures to protect your personal data, including encryption, access controls, and secure servers. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Your Rights
You have the following rights regarding your personal data:
- Access You can request access to the personal data we hold about you and receive a copy of it.
- Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
- Erasure: You can request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
- Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit it to another data controller.
- Object: You can object to the processing of your personal data based on legitimate interests, direct marketing, or automated decision-making.
- Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at support@neoquest.ai. We will respond to your request within the timeframe required by law.
7. Retention of Your Information
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at support@neoquest.ai
Copyright © 2025 NeoQuest.All rights reserved.
